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CUSTOMER SERVICE
YOUR RIGHT WAY
INBOUND
OUTBOUND
WRITTEN SERVICES
CUSEM - Customer Service
Let´s reach your professional goals together with us!
Inbound
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absence service
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complaint management
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hotline overflow
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24 hours / 7 days Service
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First Level Support
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member support
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call transfer and conference call
Outbound
You don´t have time for phone calls during your busy work routine?
We can help you!
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Our services:​
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interviews
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data updates
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marketing
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customer satisfaction survey
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Written Services
As a customer service center we also offer alternative online channels for your professional customer
communication.
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Chat
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E-Mail
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Social Media
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Webformular
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